Surgery Policies

Please find below links to Surgery Policies & Notices:

• Accessible Information (PDF, 366KB)
• Complaints Procedure (DOCX, 314KB)
• Complaint Form (DOC, 60KB)
• Zero Tolerance Notice (DOCX, 13KB)

GDPR & Privacy Notices:

• Practice Privacy Notice (updated Sept 2023)
• Telephone recording privacy notice (DOCX, 19KB)
• GDPR Patient Info Leaflet (PDF, 705KB)
• Privacy Notice for Children 13-16yrs olds (DOCX, 43KB)
• Children's GDPR poster (DOCX, 123KB)
• Child Friendly Information Sharing Poster (DOCX, 206KB)
• NHS Business Services NHS Prescriptions GDPR Info (PDF, 107KB)
• NHS Digital GPES data for pandemic planning and research (COVID-19) GP Transparency Notice (DOCX, 17KB)
• General Practice Data for Planning and Research data collection (NEW May 2021) This additional Transparency Notice provides details about the personal information that GP practices are sharing with us under our General Practice Data for Planning and Research data collection.
  If you do not want your identifiable patient data (personally identifiable data) to be shared outside of your GP practice for purposes except for your own care, you can register an opt-out with your GP practice. This is known as a Type 1 Opt-out. You can print the form here Type 1 Opt Out Form to give to GP Surgery (DOCX, 46KB)

National Data Opt Out information (DOCX, 44KB)

National Data Opt-Out Form (Non-Digital postal form) (PDF, 137KB)

If you are not sure whether to have an Summary Care Record or not please click on this link for information to help you make your decision www.nhscarerecords.nhs.uk

Your health records contain confidential patient information, which can be used to help with research and planning. If you would like this to stop, you can opt out www.nhs.uk/your-nhs-data-matters

Type 1 opt-out: medical records held at your GP practice

You can also tell your GP practice if you do not want your confidential patient information held in your GP medical record to be used for purposes other than your individual care. This is commonly called a type 1 opt-out. This opt-out request can only be recorded by your GP practice

National & Type 1 Opt Outs patient info